FAQ

FAQ

In regards to Covid-19 pandemic, what preventive measures or policies taken by the hotel?

To ensure the safety of both guests and staffs at Blue Harbor Beachfront Villa & Resto, we apply health and safety protocols as follows:

  • All guests and staff will go through a temperature check upon entering the hotel.
  • All guests and staff are required to wear face masks.
  • All guests and staff are required to keep a social distance of a minimum of 1 meter.
  • Washbasin and hand sanitizer will be provided in strategic locations.
  • Sanitation procedures will be conducted regularly around the hotel’s facilities.

How many people may stay in one room?

Most of our rooms are designed to accommodate 2 persons. Staying with more than 2 persons (adult) will need an extra bed that is available with an extra charge.

Are all the rates on the website is valid for per person or per room?

All rates on the website are valid per room / per night unless stated otherwise.

Is the price including breakfast?

Overall, as part of our service, the rate shown on the website is including breakfast, unless there is a certain promotion that puts “Breakfast Not Included” as the package requirement. Please read the terms and conditions of each package or rate offered prior to making a reservation.

Are tax and service charge is included on the room rate?

Yes, tax and service are included in the room rate, unless stated otherwise.

What types of credit card are acceptable?

For offline transactions, we accept American Express, Visa, and Master Card.

What are the check-in and check-out time of the hotel?

Unless stipulated otherwise, the check-in time is at 2.00 PM and 12.00 AM (noon) to check-out. Should you decide to arrive early or late, kindly send the information on the comment or contact us section.

May I request an early check-in or check-out?

Should the accommodation is required before 2:00 PM, please inform us by sending an email or call directly to the hotel at least the night before your arrival. Charges are applicable for late check-out depending on the availability.

Do you have Wi-Fi or internet connection on your rooms?

The hotel has free Wi-Fi in all restaurants, lobby, and poolside. All rooms have Wi-Fi access.

Where is location of Blue Harbor Beachfront Villas & Resto?

Blue Harbor Beachfront Villas & Resto located on Jl. Ped No. 17 Banjar Tanah Bias, Ped Village, Nusa Penida distric.

Where is Nusa Penida?

Nusa Penida is an island South-East of the Indonesian island Bali.

How to get to Nusa Penida from Bali?

The best way to get to Nusa Penida is by fast boat and ferry.

     Port in Bali :  Sanur, Kusamba and Padang Bay.

     Port in Nusa Penida : Toya Pakeh, Banjar Nyuh, Buyuk and Sampalan.

How long the boat trip from Sanur, Kusamba and Padang Bay to Nusa Penida?

  • From Sanur port to Nusa Penida takes about 40 minutes by speed boat.
  • From Kusamba to Nusa Penida it takes about 15 minutes by speed boat.
  • Takes about 45 minutes by ferry from Padang bay to Nusa Penida. Padang bay is interesting for those who want to take their own vehicle to the island.

What is the nearest port in Nusa Penida to Blue Harbor?

The nearest port is Toya Pakeh and Banjar Nyuh, it only 2 km or 5 minutes by scooter or car.

What is the boat companies name and boat schedule from and to Nusa Penida and can you provide boat ticket?

Yes, we can arrange the boat ticket and for further information about boat companies and the schedule please email or call us.

I need transportation from and to the Nusa Penida Port or Ngurah Rai Bali airport, can you provide it?

Sure, we can provide transportation service or pickup service from and to Nusa Penida Port and from or to Bali airport, with the nominal charge applied. Please email or call us for further information.

What is the nearest port from Ngurah Rai International airport?

The nearest port is Sanur, which takes about 30 minutes by car from the airport to Sanur.

What activities that we can do during our stay?

During your stay at Blue Harbor, you can do several activities such as island tours, traditional fishing, snorkeling, and diving.

If we want doing snorkeling and diving, can you arrange this activities?

Yes, we can arrange that and we work with a professional diving company for these activities. Contact us for more information about this.

Can I get a car with English speaking driver from the hotel to do day trip?

Sure, we can provide the car with English speaking driver to guiding you to explore the island on a day trip with the nominal charge applied. Please email or call us for further information.

What is the popular destination in Nusa Penida?

The most popular destinations are Diamond Beach, Atuh Beach, Kelingking Beach, Angel’s Billabong, and Crystal Bay.